Work with police force goes from strength to strength

Utilising technology across their fleets continues to be increasingly important for police forces throughout the UK. RS Connect is proud to have been supporting Cleveland Police since 2019 with engineering resources spanning a broad range of work.

We provide specialist engineers to fit and decommission radio communication devices into their fleet of vehicles – a contract won through a competitive tender and one which is still ongoing thanks to the relationships developed and the service we have provided along the way.

Installation

Over the years, we have also been involved with the fitting of ANPR systems for Cleveland where special bracketry needed to be fabricated to fit the Cleartone system and its cameras, the de-commissioning of vehicles that are no longer in service, and the fitment of matrix signs. The successful trial of a live feed forward-facing camera has also been completed. This technology continues to be more of a priority for the police, to provide them with hard evidence of accidents or incidents that vehicles may be involved in, and to provide footage on those police vehicles that do not have a Police Camera System installed to allow record, capture and playback.

Customer Experience

With a true nationwide resource, we were able to use our locally-based engineers for the contract, which allowed us to build up a good rapport with the other members of the Police Vehicle Workshop team. The result has been that the force has been able to rely heavily on the speed of our booking process, availability, experience, and knowledge of our engineers.

Dave Allen, Fleet Technical Assistant for Cleveland Police, said:

“We have enjoyed a strong working relationship with RS Connect since the commencement of the contract. The booking system is very quick and efficient, providing a timely response to our maintenance requests. The attending technicians are extremely knowledgeable and hard-working, so as a busy fleet team we value the support provided by RS Connect.”

Dave Allen, Fleet Technical Assistant

RS Connect always strives to add value in our work supporting the emergency services, using the experience we have gained over 24 years in this industry and adding efficiencies through innovation. Our teams have integrated well with the technicians at the Police Vehicle Workshops and are NPPV3 security cleared.

Emergency Services Network

RS Connect is looking forward to the opportunity of supporting Cleveland Police with ESN (Emergency Services Network) this network allows fast, safe, and secure transmission of voice, video, and data across the 4G network and replaces the existing Airwave system which operates over the Tetra network, which has been in place since 2000.

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