RS Connect latest in response to COVID-19
Europes largest automotive installer. 300+ skilled auto electricians across the UK, Ireland and Europe.
With over 30 years experience providing first class service to some of the worlds leading names in automotive, insurance and driver safety.
WHAT WE OFFER
We’ve Fitted Millions of IoT Devices to Vehicles Since 1996
FLEET SERVICES
We are the largest and most established fleet installations solution across passenger car, light commercial and HGV in Europe.
Offering an unparalleled product and service catalogue delivered on site and in field across the UK and Europe, either as an own brand or white labelled offering, by the most technically qualified fleet vehicle staff in the market.
INSURANCE
What We Can Do
We are the largest and most established insurance telematics installation solution in Europe, offering an unparalleled service delivered direct to the driver, either as an own brand or white labeled offering, by the most technically qualified engineers in the market.
EMERGENCY SERVICES
We are proud to have been supporting the UK’s Emergency Services for the past 20 years.
During this time we have built good relationships with not only many Police Forces but also suppliers to ensure that we can offer the very best product for purpose at the very best price. RS Connect is active in exhibitions and conferences allowing us to be aware of new technologies coming to market so we can take advantage of them.
Coming Q2 2020
VIRTUAL FLEET MANAGER
The Virtual Fleet Manager leverages all the discoveries and insights accrued by RS Connect during 2018. During this 12 month period, RS has formalised the management of a 250 vehicle fleet and created a collection of best practices that can be used to manage fleets of any size, effectively and efficiently.
This application automates those best practices and packages the features so as to provide a suite of cloud-based software applications that can be managed by anyone
HOW IT WORKS
The process for all our services is basically the same:
STEP 1 - SEND US YOUR JOBS
API
Use our API to automate the sending of jobs. Our API has been in service for millions of jobs. Look at our documentation for more details.
CSV FILE
You can send your jobs listed in a CSV file. For details click the contact button below.
SELF SERVICE
You can use our secure website to enter the details of the job. Once entered you can select a date, all within SLA.
STEP 2 - WE'LL SCHEDULE INSTALLATIONS
CONTACT CENTRE
Not everyone wants automation. Our contact centre has been helping people schedule and book installations for more than 10 years.
INSURANCE BOTS
70% of policy holders prefer to use automated booking. Our booking technology securely takes a policy holder from introduction to confirmed appointment in 2 clicks.
FLEET BOTS
COMING SOON:
(WATCH THIS SPACE)
STEP 3 - DEPLOY ENGINEER AND PARTS
ROUTING
Once the job is booked and scheduled, our routing technology ensures that our engineers turn up on time, relaxed and ready to please.
PARTS
We swing both ways, if you want to get the parts to the installation: that’s cool. If want us to stock you parts and become responsible for this part: that’s also cool.
UPDATE POLICY HOLDERS SMS
COMING SOON:
We’ll even let the policyholder know when we are on our way. Helping to reduce ‘no-shows’ and beat SLAs.
STEP 4 - COMPLETE INSTALLATION
EXPERTISE
We are the poster child in this domain, others use our service as an industry “yard-stick”. leverage our experience and get the job done well.
DATA COLLECTION
Using anonymised information we continually improve our services by A / B testing our assumptions to ensure the best results for our customers.
COMMISSION
Our engineers are armed with Apple iPads, we could buy cheaper, but we don’t want to run the risk of not being able to verify our installations at the correct time.
STEP 5 - DATA & ANALYTICS
ANALYTIC ALGORITHM
“You can’t grow your business effectively without product intelligence. We love the depth of insight we get from RS Connect
— any question we can think of can be answered.”
– Lea Hodson
CUSTOMER PORTAL
Check the quality of the installation, look for vehicle damage or modifications.
WE WORK WITH SOME GREAT COMPANIES
Success-Driven Partnerships
We strive to provide our partners with the tools and the services they need in order to excel. We are proud of our portfolio, helping our partners at every level of their organisation. Our clients come from a wide range of industries across the UK, and it is our pleasure to share some of their testimonials and feedback with you.
TESTIMONIALS & CASE STUDIES
Here are some nice things our customers have said about their experience with us.
Friendly, polite, on time and explained what he was going to do
Kyle, O2 Customer
A pleasure to work with, with nothing being too much trouble
Dave Newbold, Head of Transport Services,
Warwickshire Police & West Mercia Police
No problems at all
Hanz, More Than Customer
Really friendly and helpful, 10/10
Tom, Insure The Box Customer
Slick and professional service
Matilda, More Than Customer
Very happy with services
Jordan, More Than Customer
Our relationship with RS Connect goes back to 2016
Avon and Somerset Police
Friendly and efficient
Lauren, More Than Customer
Very polite and explained everything
James, More Than Customer
Whole experience was easy
Nicola, O2 Customer
Enquire Now
Contact us now to receive the best service, advice as well as all our latest news and information.
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