Call us on 01675 624 000 or use the form below

Get in contact with the team

In spite of everything that 2020 threw at us, our engineers were working safely across the country in all vehicles from bikes to trucks, delivering the kind of quality installation service that RS Connect has become famous for.

We value our engineers and their professionalism above all else, and below is just a small sample of some of the comments from our happy customers.

__Great work everyone!__

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 *“I wanted to highly commend him for his professionalism, courtesy and helpfulness. His service has really been outstanding!!! Thank you, Josh.”*
 Luca - VW Polo – Jan 2020

*“Very good service, he was fast, efficient, polite and helpful. No complaints at all.”*
 Tom - Vauxhall Astra – Jan 2020

*“He was extremely thorough and helpful. He answered all our questions with great knowledge and a good sense of humour. A great service.”*
 Joseph - Ford Fiesta – Jan 2020

*“He was very informative and explained every part of the fitting in great detail, very friendly and would definitely recommend!”*
 Abigail - Mini One – Feb 2020

*“Lovely polite gentleman, amazing, fitted it really quick, knew what he was doing. Great job thank you. I could not be more pleased, RS Connect thumps up!”*
 Rukhsana - VW Polo – Feb 2020

*“Kevin was a total professional, lovely, respectful and patient and said the service provided was 10/10.”*
 Estelle - Peugeot Partner – Feb 2020

*“Josh was great, installed my equipment beautiful & great person, wonderful polite he is a credit to your company.”*
 Trevor - VW Tiguan – March 2020

*“He made the whole experience very straight forward & reassuring - professional from start to finish.”*
 Thomas - BMW 218 – March 2020

*“Thanks to Daniel for his service today – professional and polite - a credit to RS Connect.”*
 Mark - VW Caddy – March 2020

*“Great job! Shahzad was very friendly and did the job very efficiently!”*
 Matthew - BMW 3 Series – June 2020

*“Excellent service, turned up on the time he said he would. Very professional, tidy and friendly. Got the job done quickly also.”*
 Antonia - Audi A3 – July 2020

*“A big thank you to Kevin. Very impressed and beyond happy with his skill sociable manner and punctuality.”*
 Keith - Honda CBR1000RR – July 2020

*“Francis did an amazing job on the truck. He was polite and it was a wonderful job all round.”*
 Tim - Volvo Truck – August 2020

*“You have an amazing employee – James joined an urgent call. Managed the call with such professionalism and honesty. Thank you.”*
 BJ – Citroen van – Sep 2020

*“He did a brilliant job with new installs for Breeze Motor Group (ALD), a pleasure to speak to & the level of performance was great.”*
 Chloe – VW Caddy fleet – Oct 2020

RS Connect van image

Quotes from our happy customers across fleet and insurance installations throughout 2020

What our customers say... some highlights from 2020

RS Connect are regularly reviewing UK Government advice and guidance on work and travel. With the safety of our customers and employees in mind we have changed our internal and customer-facing processes, investing in personal protective equipment to allow our mobile workforce to continue day-to-day operations.

All engineers have been supplied with face masks, antibacterial spray, disinfectant hand rub and hand washing facilities in every van.

Engineers showing any symptoms of coronavirus or, who live with somebody displaying symptoms, will be asked to self-isolate immediately.

Engineers will keep a 2-meter distance from customers and we kindly request that you also do the same.

![Engineer with PPE](//images.ctfassets.net/imm2vl76xist/6bzt6l0JDF5X7xCnnl0PaW/b4f347b2c10dec5c52e75a1cfa3af79f/engineer-ppe-engine.jpg)

Your engineer will:

- Call you when they are on the way to your chosen install address. Please have your keys ready and remove any additional keyrings or fobs.
- Call on arrival, show you their ID and ask you to place your keys in a safe place for them to retrieve – such as on your doorstep. Please wait until you can see the engineer and do not leave your keys unattended.
- Clean hands with hand sanitising gel.
- Collect your keys and spray them with an antibacterial solution.	
- Call to notify you if there are any issues during installation, whilst you wait at a safe distance.
- Install your device, wiping down the area being worked on before and after the installation with an antibacterial spray.
- Spray your keys with an antibacterial solution and return them to your safe place.
Confirm your full name on completion of the installation, print and time stamp this on the job sheet in place of the usual customer signature.

If you have any further questions or concerns you can contact us by calling 01675624000. Phone lines are open Monday to Friday from 9am to 5pm.

Alternatively, email us on <a href="mailto:enquiries@rsconnect.com">enquiries@rsconnect.com</a>. Please include your name and vehicle registration number so we can deal with your enquiry efficiently.

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We are the largest and most established insurance telematics installation solution in Europe, offering an unparalleled service delivered direct to the driver, either as an own brand or white labeled offering, by the most technically qualified engineers in the market.

At the forefront of insurance telematics (black box policies) since their introduction, our uniformed engineers offer installation services across the UK and Ireland.
 
 

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__To book your box fitting online, please visit our [installation booking service](https://www.bookmybox.co.uk/ "Book My Box").__

__To book your box by telephone, please call us on the number provided by your Insurer. __

__Want to know more about insurance telematics? Check out our [FAQs](http://rsconnect.com/content/insurance-box-fitting-faqs "FAQs").__

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