Case Study – RS Connect

Safer driving reduces Fleet insurance bill

RS Connect Fleet loss ratio for the previous 3 years was over 90% each year.

In 2018 it was down to 9% saving £200,000.


Company vehicles have been fitted with trackers which show all movements of the vehicle, including when it is stationary. If evidence provided by the tracker shows that the employees are using the vehicle for private usage or not working to agreed hours, disciplinary action will be taken which could result in dismissal. The vehicle may only be used in connection with Company business only.
Company vehicles have been fitted with vehicle Dash cameras to prevent fraudulent accident claims, improve safety on the road and assist in driver training. Access is approved on an incident by incident basis. Once access is approved by the Designated Responsible Person, recorded footage can be reviewed (not deleted or amended) by management, insurers and statutory bodies such as police, HSE, etc.


As stated, the primary uses of Dash Cams are to assist in the Protection and Safety of Persons and Property, Prevention and/or Detection of Criminal Offences, Defence of Legal Claims and Driver Training. However, when Dash Cams are deployed, they are likely to capture pictures of employees and workers and Dash Cam evidence may be used as part of an employee investigation where, in the reasonable belief of management, that there may have been misconduct, or a breach of Health and Safety. In such cases the footage must be requested by the Human Resources Manager. Company vehicles have been fitted with speed limiters and are integral to driving safety to help assist drivers with adhering to the road speeds.


Our trackers show individual journey history for each engineer. It will indicate where each engineers traveling to and from. It will also show the total miles of their daily/monthly journeys.


This is the tracker device we install into our vans (right).

They are installed on all vehicles at RS Connect and gives us information on the above. Lights indicate if it is not working or has an issue.


We have the latest cameras installed in our vans. These are dual cameras; forward-facing and driver-facing.

If the camera senses a high g-force impact motion, our fleet department receives alerts. These specific cameras will capture 10 seconds of the incident. This footage will be used for evidence if needed.


We monitor driver performance on a weekly basis. A score of 75+ will be highlighted green. We aim for all our engineers to be in the green area for the safety of themselves as well as other road users. This is a factor in their monthly KPI (Key Performance Indicator) score which is an element in achieving monthly bonuses.

Driver scores in monitored areas:





If any of the above scores fall below 75, we advise the driver of areas of improvement needed. If the score is continuously in the amber threshold, we will instruct our driver trainer to mentor the engineer. This is to change their driving habits and show them how to improve their scores. We also help them understand why we do this and how important it is to our business, other road users and for the driver.


We install reversing sensors into all our vehicles for safety. This is to ensure that when reversing, we are made aware of our surroundings and to avoid obstacles as well as pedestrians.


Our live map indicates where all engineers are throughout the day. We can also see this in-depth through individual journeys and locations.


Vehicle checks are completed by our engineers on a weekly basis. This enables engineers to report any faults or incidents that need addressing before issues become a major problem.

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